How to Access and Transcribe a Recording?
To transcribe a recording, please follow these steps:
- Select the recording you would like to transcribe.
- This recording should start playing at the bottom of your screen.
- Tap the folded player to open the expanded view
- Tap the grey "Transcribe recording" button.
Please note, this process may take some time to complete depending on how long the recording is.
You will receive a notification once we are done transcribing your call.
How to Edit Transcriptions?
To edit a transcription, please follow the steps below:
- Select the transcribed recording you would like to edit. This recording should start playing at the bottom of your screen.
- Tap the folded player to open the expanded view.
- Tap the green "View Transcription" button.
- Tap the "Edit" button on the top right-hand corner of this screen to start editing this transcription.
- Once you are done editing, select the "Save" option.